Return material authorisation request
A member of the team will be in touch shortly after you contact us to provide an RMA number and shipping instructions.
Please do not ship goods until you have received instruction. RMA requests are typically responded to within one business day.
If your equipment requires evaluation at applied acoustics, a minimum evaluation fee of £110 GBP applies per item, for all Return Material Authorisations (RMAs) that are not under warranty.
The evaluation fee is credited towards the cost of the repair or disposal if the remedial work is performed. Any parts, additional labour (if needed) and shipping costs will be itemised separately on the final repair quotation.
Please view our RMA Terms & Conditions prior to completing the request.